Last mile route optimization software. AntsRoute offers a comprehensive route scheduling and optimization platform specifically designed for field service and last-mile delivery businesses.
AntsRoute consists of four modules accessible through a web interface and a mobile application for field workers. These modules include smart task scheduling, optimized route building that takes into account various business constraints, real-time monitoring of route completion, and streamlined proof of delivery feedback with options to capture comments, signatures, photos, and barcodes. The platform also provides performance analytics and reporting capabilities, enabling businesses to analyze key indicators and make data-driven decisions. Furthermore, automated text message and email notifications facilitate effective communication with customers.
AntsRoute offers a range of products and services to support field service and last-mile delivery businesses. Here are the key offerings:
Last Mile Delivery:
- Scheduling of tasks: Assign tasks to field workers based on their availability and optimize task distribution.
- Optimisation of routes: Generate optimized routes for efficient delivery, considering factors like distance, traffic, and time windows.
- Live tracking of drivers: Monitor the real-time location of drivers and track their progress throughout the day.
- Analysis of performance: Access detailed analytics and performance metrics to evaluate route efficiency and identify areas for improvement.
Field Service:
- Paperless route plans: Replace traditional paper-based route plans with digital route information accessible on the mobile app.
- Waze or Google Maps navigation: Seamlessly integrate with navigation apps to provide turn-by-turn directions for drivers.
- Geolocation of workforce: Track the real-time location of field workers for efficient dispatching and coordination.
- Calculation of actual time on-site: Automatically calculate the time spent at each customer location for accurate time management and resource allocation.
- Transmission of proof of service: Allow field workers to capture and transmit proof of service, such as photos, signatures, and completed forms, directly through the mobile app.
Customer Support:
- SMS or email notifications: Keep customers informed about delivery or service appointment details, updates, and reminders via text messages or emails.
- Confirming or rescheduling link: Allow customers to confirm or reschedule appointments with a simple click, reducing scheduling conflicts.
- Geotracking of orders: Enable customers to track the real-time progress of their deliveries or service appointments through a tracking link.
- Sending of work reports: Provide customers with detailed reports summarizing the work completed, including timestamps and any relevant notes.
- Rating the quality of services: Gather customer feedback and ratings to continuously improve service quality and customer satisfaction.